UW-Madison School of Pharmacy

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James H Ford II, PhD, FACHE, LFHIMSS

Assistant Professor


Dr. Ford’s research focuses on the integration of health systems engineering principles and quality improvement interventions to improve systems of care processes with a focus on the dissemination, implementation and sustainability of organizational change. Current projects include improving access to medication assisted treatment for individuals with opioid use disorders (OUD), integrating treatment for individuals with co-occurring disorders and implementing interventions targeting medication utilization in nursing homes and assisted living communities. In addition, Dr. Ford is studying the impact of falls and falls prevention in Assisted Living communities.

Dr. Ford was also part of a team of UW researchers who established the Network for the Improvement of Addiction Treatment (www.niatx.net) which taught substance abuse providers to apply quality improvement to improve access to and retention in treatment.  

Dr. Ford received his BS (1983) in Health Systems Engineering from the Georgia Institute of Technology in Atlanta, GA; his MS (1989) in Industrial Engineering from the University of Tennessee in Knoxville, TN, and his PhD in Industrial Engineering (2004) from the University of Wisconsin, Madison WI. His dissertation examined how employee participation in and information about organizational change and their perceptions about change self-efficacy and coping skills influenced commitment to and behavior towards change.

Prior to receiving his PhD, he worked for 17 years for the Baptist Healthcare System in Memphis, Tennessee. During that time, Jay led quality improvement projects and participated in strategic planning activities. Dr. Ford has served as a process improvement coach to over 150 substance abuse and mental health providers nationally. In that role, he taught staff how to apply quality improvement tools and techniques to improve access and retention, implement evidence based practices such as medication-assisted treatment and reduce hospital readmissions for individuals with mental health disorders.

Professional Interest: Dissemination, implementation and sustainability of organizational change in behavioral health organizations, assisted living and nursing homes. 

Education:

BS 1983 Health Systems Engineering – Georgia Institute of Technology

MS 1989 – Industrial Engineering with an Engineering Management Focus – University of Tennessee-Knoxville

PhD 2004 – Industrial Engineering – University of Wisconsin

Highlighted Publications:

Books and Refereed Book Chapters

  • Ford II JH, Hoffman K, Johnson K Ponce-Terashima J. Quality Improvement for Addiction Treatment; Ries R., Fiellin D., Miller S., and Saitz R., Eds Principles of Addiction Medicine, 6th Editio Wolters Kluwer; Philadelphia, Pennsylvania, Chapter 31 (Release Date TBD)
  • Ford J, Johnson K Hoffman K. Quality Improvement for Addiction Treatment; Herron A., Eds Principles of Addiction Medicine: The Essentials; Wolters Kluwer; Philadelphia, Pennsylvania, May 1, 2015
  • Ford J, Johnson K Hoffman K. Quality Improvement for Addiction Treatment; Ries R., Fiellin D., Miller S., and Saitz R., Eds Principles of Addiction Medicine, 5th Edition; Wolters Kluwer; Philadelphia, Pennsylvania, Chapter 31 (Release Date 6/6/14)
  • Gustafson, D.H., Johnson, K.A., Capoccia, V., Cotter, F., Ford, J.H., Holloway, D., Lea, D., McCarty, D., Molfenter, T. Owens, B. (2011). The NIATx Model: Process Improvement in Behavioral Health. Madison, WI: Center for Health Enhancement Systems Studies, University of Wisconsin.
  • Ford II, JH. (2000) A Blueprint For Success: The Design And Benefits Of Community Health Database Davidson, P., Ed Handbook of Healthcare Information System; Auerbach Publicatio Boca Raton, Florida, Chapter 22

Selected Peer Reviewed Publications