• Michelle Chui
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Taylor L Watterson, PharmD, MS

PhD Candidate

Validating a Tool to Measure Pharmacist Fatigue: Implications of the Quadruple Aim
Source of Support: Agency for Healthcare Research and Quality (AHRQ)
Start/Ending Dates: 07/01/2021 - 03/30/2022
The goal of this project is to validate a context-specific instrument to measure pharmacist occupational fatigue, which is the first step to developing and testing interventions to reduce fatigue, thereby improving patient safety.
Role: Principal Investigator

Subjective and Objective Assessment of Pharmacist Fatigue
Source of Support: Midwest Center for Occupational Health and Safety Education and Research Center
Start/Ending Dates: 07/01/2019 - 12/31/2020
The goal of this pilot project is to subjectively and objectively assess occupational fatigue in Wisconsin community pharmacists.
Role: Graduate Student Principal Investigator

Impact of CancelRx on Discontinuation of Controlled Substance Prescriptions. Specifically, Pain Medications (Opioids), Stimulants, and Benzodiazepines
Source of Support: NCPDP Foundation
Start/Ending Dates: 4/1/19-3/31/20
The goal of this research is to measure the impact of CancelRx on reducing controlled substance medication discrepancies between clinic electronic health records and pharmacy management software
Role: Graduate Research Assistant

Optimization of a Statewide Medication Therapy Management Program
Source of Support: Gordon and Betty Moore Foundation
Start/Ending Dates: 04/01/2018 – 03/30/2019
The goal of this research is to assess facilitators and barriers to provision of medication therapy management services in pharmacists across Wisconsin
Role: Academic Partner

CancelRx: A Health IT Tool to Decrease Medication Discrepancies in the Outpatient Setting
Source of Support: Agency for Healthcare Quality and Research
Start/Ending Dates: 09/2019 -03/2021
The goal of this research is to measure the impact of CancelRx on medication list discrepancies between clinic electronic health records and pharmacy management software and to describe the impact of CancelRx implementation on outpatient clinic and pharmacy work systems.
Role: Graduate Research Assistant

Improving the Medication Cancellation Process in Pharmacies and Outpatient Clinics
Source of Support: The Gordon and Betty Moore Foundation
Start/Ending Dates: 11/2017 - 06/2020
The goal of this research is to implement and measure an intervention to improve the adoption of CancelRx in outpatient clinic work systems, namely through assessing the medication discontinuation process
Role: Graduate Research Assistant

Taylor is a PhD Candidate in the Health Services Research in Pharmacy program at the University of Wisconsin-Madison. She earned her Doctorate of Pharmacy from the University of Pittsburgh in 2017 with a concentration in Community Leadership and Innovation in Practice. During her time at UW-Madison she has earned her MS (2018), Industrial and Systems Engineering Certificate in Patient Safety (2020), and Delta Certificate in Research, Teaching, and Learning (2021). 

In addition to academic and research roles, Taylor also works part time at several independent community pharmacies. You can read more about her partnership with the Wisconsin Pharmacy Quality Collaborative here.

Teaching Assistant
S A PHM 611: Pharmacy Law and Regulation
University of Wisconsin-Madison, School of Pharmacy · Madison, WI
Course Coordinator: Kate Rotzenberg, PharmD, MBA, BCPS

  • Facilitate weekly discussion sessions for PharmD students to ask questions about content or relate course topics to practice experience
  • Develop course content including lecture materials, writing assignments and affiliated rubrics, discussion board posts, weekly quizzes, and exams
  • Grade student assignments and provide meaningful feedback on submissions to promote student learning

Clinical Services Team · Staff Pharmacist
Fitchburg Family Pharmacy · Fitchburg, WI

Staff Pharmacist
Forward Pharmacy · McFarland, WI 

Highlighted Publications: 

Watterson TL, Stone JA, Brown R, Xiong KZ, Schiefelbein A, Ramly E, Semanik M, Kleinschmidt P, Craddock L, Pitts S, Woodroof T, Chui M. CancelRx: A Health IT Tool to Reduce Medication Discrepancies in the Outpatient Setting. Journal of the American Medical Informatics Association.

Watterson TL, Look KA, Steege L, Chui MA. Operationalizing occupational fatigue in pharmacists: An exploratory factor analysis. Res Social Adm Pharm. 2021 Jul; 17(7) 1282-1287. doi: 10.1016/j.sapharm.2020.09.012. PubMed PMID: 33004303.

Babal JC, Abraham O, Weber S, Watterson TL, Moua P, Chen J. Student Pharmacist Perspectives of Factors that Influence Well-being during Pharmacy School. Am J Pharm Educ. 2020 February; 84(1). doi: 10.5688/ajpe7831.

Watterson TL. Food and Drug Administration labeling and medication guides: A health outcomes critique. Res Social Adm Pharm. 2019 Se 15(9):1191-1192. doi: 10.1016/j.sapharm.2019.04.007. Epub 2019 Apr 11. PubMed PMID: 31003764.

Watterson TL. The issue of 30 days: A health outcomes critique of 30-day metrics. J Am Pharm Assoc (2003). 2019 Nov - Dec;59(6):777. doi: 10.1016/j.japh.2019.06.017. Epub 2019 Jul 29. PubMed PMID: 31371180.